Receiving and processing student applications . Our applications are very detailed as the more information collected, the more opportunity is created for an optimum match to be presented.

Matching students with suitable applicants from abroad. Matching is based on a multitude of factors and in collaboration with our European offices. Much time and effort is put in to the match being presented. As a family, you will always have the final approval.

Screening families for suitability. This includes vulnerable sector screenings for all adults involved in the exchange. Our European offices follow the same procedures.

Coordinating international group travel - including chaperones on most flights. ISE pricing includes tickets and insurance. Travel is coordinated through group travel arrangements to predetermined final destination airports. Families in Europe and Canada agree to attend the arranged airport as a condition of participation. In Canada, exchanges begin and end at Toronto Pearson Airport.

Ensuring that students are safe and well-looked after throughout the exchange experience. Participants and families are checked in on by both the Canadian and European offices during the exchange cycle.

ISE Ontario is responsible for overseeing the hosting period in Ontario  and organizing the period away for Ontario students.

Providing students and families with support and a point of contact should issues arise. Providing schools with support and a point of contact for any questions or concerns. With our years of experience, we often can course-correct with the support of the families involved.

Providing students with the necessary insurance coverage.

Helping to ensure participating students are following school policies, procedures, and protocols . Acting as a liaison point between schools, boards and participating students.